Public offer for services

This document is a public offer by Limited liability company “TIPA AGENCY”, the “Contractor”, to enter into a service agreement on the terms below.

The Customer may be an individual, an individual entrepreneur or a legal entity. The specific order agreed in an invoice, proposal, brief, email or work chat supplements this offer.

The Customer reviews this offer before payment. Payment of an invoice, payment link or QR code constitutes full acceptance of this offer for the agreed order.

The Contractor may withdraw the offer before acceptance by removing this page or posting a notice on it. Withdrawal does not change an order that has already been paid.

The Contractor provides marketing, advertising, SMM, design, content production, website and software development, SEO, analytics, CRM and automation services.

The deliverables, price, stages, deadlines, revision limit and source materials are recorded in the individual order before payment. Messages sent through the contact details designated by the parties may be used to assign tasks and approve materials and decisions.

Work outside the agreed scope requires separate approval of price and timing.

Prices are stated in Uzbek soums. VAT is not charged unless the invoice states otherwise. The Customer pays any commission charged by its bank or payment application.

Payment is accepted to the Contractor’s business bank account. The invoice or order number must be included in the payment reference. Payment is completed when the funds reach the Contractor’s account.

Where required by law, the Contractor generates an electronic receipt and sends it to the Customer’s contact details.

Unless the individual order states otherwise, 100% prepayment applies. Work begins after payment, receipt of required materials and approval of the scope.

The deadline starts after payment is received, all required materials and access are provided, and the scope is approved.

The Customer reviews materials and sends one consolidated list of comments within 3 business days. A delay in materials, access or approval extends the deadline by the corresponding period.

Unless otherwise agreed, two rounds of revisions within the approved brief are included. A change to the brief is additional work.

The result is delivered by link, file, publication, system access or another agreed method. The Customer accepts it or sends reasoned comments within 5 business days.

If no comments are received during that period, the services are deemed accepted. Rights granted by mandatory law remain in force.

Exclusive rights to the fully paid custom result transfer to the Customer after full payment unless the individual order states otherwise.

Fonts, photos, music, software libraries and other third-party materials remain subject to their licences. Rights to the Contractor’s pre-existing tools, templates, methods and software components remain with the Contractor.

The Contractor may show a publicly released result in its portfolio. Confidential information and closed materials are excluded.

The Customer may cancel before full completion by written notice. The Contractor refunds the unperformed portion after deducting completed work and documented expenses.

Refunds use the original payment method unless the parties agree another lawful method in writing. The refund is made within 10 business days after the calculation is agreed or within another period required by mandatory law.

For a defect caused by the Contractor, the Customer may request correction, a proportionate price reduction or a refund for the undelivered portion.

The Contractor is responsible for quality and agreed scope. Commercial outcomes of advertising, SEO, SMM and other marketing depend on the market, product, budget, sales process, platform rules and third parties. A specific number of sales, leads, followers or search position is guaranteed only when expressly written into the individual order.

Each party is responsible for the legality of materials, access and instructions it provides. Liability for delay does not apply during force majeure or material outages of external platforms.

Personal data is processed under the website privacy policy. Questions and claims are accepted at tipaagentstvo@gmail.com and answered within 10 business days.

The Contractor may update this offer. The version in force at the time of payment applies to the order unless mandatory law requires otherwise. If one term is invalid, the remaining terms continue to apply.

The laws of the Republic of Uzbekistan govern the relationship. Disputes are first addressed through negotiation and then through the procedure established by law.

Limited liability company “TIPA AGENCY”. TIN 313282576. Registration number 3331363, dated 24.08.2026.

Registered address: Республика Узбекистан, г. Ташкент, Юнусабадский район, МСГ «Кашкар», массив Марказ-4, дом 15, квартира 25. Account: 20208000607526818001. Bank: Ipak Yo’li Bank, головной офис, г. Ташкент. MFO: 00444.

Phone: +998 93 155 05 49. Email: tipaagentstvo@gmail.com.